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Your data

Deleting your Driftly data

Last updated: November 6, 2026 · Driftly, operated by GenBetaMama Labs, Philippines

Driftly keeps your data on your phone, so most of it is yours to delete directly, without asking us. This page explains how, what gets removed, what stays, and how to contact us if you need help.

Delete it yourself, in the app

A single entry

Open the entry from Reports or the Home screen and delete it. If you share a household, the deletion reaches the other caregivers' phones too.

One child and everything recorded about them

Settings → tap the child → Delete child. You will be asked to type DELETE to confirm. This removes that child, every entry recorded for them, and all their Memories from this phone.

Everything

Settings → Delete everything. You will be asked to type DELETE to confirm. This removes every child, every entry, all Memories, and all your settings from this phone.

While your phone is in a shared household, deleting a child or deleting everything is unavailable, so that one caregiver cannot wipe another's records. Leave the household first (Sync → Leave household), then delete.

Deleting the shared copy on our servers

If you use multi-caregiver sync, an encrypted copy of your entries is held on our servers so your household's phones can reach it. It is encrypted on your phone before it is uploaded, so we cannot read it.

To remove it: Sync → Leave household on each phone in turn. When the last caregiver leaves this way, the household's encrypted copy – every entry and every child – is deleted from our servers immediately. If other caregivers remain, your phone stops syncing and the copy stays with them, which is what you want if you are leaving a household that is still in use.

One case worth knowing. If a phone leaves the household by being uninstalled, reset, lost or replaced rather than by using Leave household, its place in the household stays on record. The household is then never seen as empty, so its encrypted copy is kept. We cannot read it, but it is kept. If that has happened to you, email us using the details below and we will delete it. We plan to remove these automatically and will update this page when that is in place.

What is deleted, and what is kept

Deleted

  • Every child profile, including names, age bands and birthdays
  • Every activity entry — sleep, feeding, diapers, growth, medicine and the rest — with all your notes
  • All Memories: journal entries, moments, teeth records, milestones and vaccinations
  • Your settings and consent choices
  • Your household's encrypted copy on our servers, once the last caregiver leaves using Leave household

Kept

  • An anonymous identifier created for your device when you used sync or opened the subscription screen. It contains no name, email or information about your child, and cannot be used to identify you.
  • A subscription record, if you ever subscribed – the anonymous identifier and which plan it held. We keep this for billing reconciliation. We have not yet set a retention period for these two items, and will update this page when we do.
  • An orphaned household copy, in the uncommon case described above where a phone left the household without using Leave household. It stays encrypted and unreadable to us, and we delete it on request. We have not set a retention period for it, and will update this page when we do.

We hold nothing else. Driftly has no accounts, so there is no profile, no email address and no password anywhere in our systems.

Ask us to delete it for you

If you cannot use the steps above — you have lost the phone, or the app will not open — email us:

driftly.babyapp@gmail.com

Put Data deletion request in the subject line. We will reply within 30 days, and sooner where we can.

Please tell us what you would like deleted. Because Driftly has no accounts, we may need something that identifies the household you want removed — such as the household invitation phrase from a phone that is still in it. Without it we cannot tell which encrypted records are yours, since we cannot read them.

Uninstalling the app

Uninstalling Driftly removes its data from your phone. It does not remove a shared household copy from our servers, so leave the household first if you want that gone too.

More detail

Our Privacy Policy explains what Driftly stores, what can leave your device, and how long things are kept.

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